الضمان الذهبي
Golden warranty policy
Based on Max Box's belief that tastes vary and its keenness to meet its customers' needs for a longer period with ease of return, the golden warranty was launched for Max Box customers.
This warranty includes the following conditions:
This policy covers some products only as described in the product description.
The product must be in its original condition 100%, without any signs of use or damage.
All original accessories and full packaging of the product must be attached.
A return request can be submitted within 15 days from the date of receipt of the order.
Products that have been clearly used or opened in a way that changes their original condition are not accepted for return.
The customer bears the return fee, which is 34 including VAT.
In case of a manufacturing defect or flaw, the full amount paid will be refunded.
The period for processing the refund from the date of receiving the return request is 15-25 working days.
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